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Make it Count: Manager version 15 Min

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Make it Count: Manager version

15 Min

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Make it Count: Manager version

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make itcount

Putting customers first in every interaction

Learning Objectives

Understand recent research about how customer behaviour is changing
Have a greater appreciation of customer-first service and the potential business benefits
Be equipped to support your team to sell well and deliver the best service

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Produced by Bayer Consumer Health working together with CIG Healthcare Partnership. © CIG Healthcare Partnership 2020.

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            https://www.pharmacy-network.co.uk/sponsored-education/325811-managers

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#Customer care #Consultation skills #Retail skills #Bayer #Communication skills #Customer loyalty #Sponsored #Pharmacy education #Customer queries #Leadership skills

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The largest, most experienced publisher in the UK pharmacy sector

CIG is the UK’s leading provider of sector-specific content, publishing 15 healthcare and beauty titles including Pharmacy Magazine, Training Matters, P3 Pharmacy and Independent Pharmacist.

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